Frequently Asked Questions
Everything you need to know about your Aqualung gear and orders.
What is the standard shipping timeframe for dive gear?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for urgent diving expeditions.
Do you offer a warranty on regulators and BCDs?
Yes, all Aqualung hardware comes with a limited lifetime warranty against manufacturing defects, provided the equipment is serviced annually by an authorized dealer.
What is your return policy for wetsuits and fins?
We offer a 30-day return policy for unused items in their original packaging. Please ensure wetsuits are returned with all tags attached and no signs of use in water.
How do I find the correct size for my diving equipment?
Each product page features a detailed size chart. We recommend measuring your height, weight, and chest circumference to ensure a secure and hydrodynamic fit.
Can I track my order once it has been dispatched?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna or Affirm.